Tagging is a quick and easy way to organize your contact database. Tags can be used in many ways, for example: you can tag contacts with names of clients on whose behalf you send out messages or tag them by the subject the journalist writes about.
Tags can be added:
- individually to specific contacts – just click on a given contact and add tags to the displayed contact details
- by creating a column of tags in a file designed for importing contact bases (if you want to add several tags to a contact, then separate them with a comma)
- to multiple contacts at once by selecting the contacts that you want to tag and using the option of mass tagging in the menu of mass actions. The mass actions menu is under the icon with three dots in the upper right corner of the Audience.