How to enable and manage Two‑Factor Authentication (2FA)

Add an extra layer of security to your Prowly account and protect your team’s work.

Why enable 2FA?

Two-Factor Authentication (2FA) helps protect your account by requiring a one-time code from an authenticator app each time you log in. It’s a simple way to safeguard your data and reduce the risk of unauthorized access.

You might be required to enable 2FA if your admin enforces it for the organization.

How to enable 2FA (user-initiated)

1. Go to My Profile → Security
2. Click Turn on Two-Factor Authentication
3. Open an authenticator app (e.g., Google Authenticator, Authy, Microsoft Authenticator)
4. Scan the QR code or enter the setup key manually
5. Enter the 6-digit verification code from your app
6. Click Confirm

How to enforce 2FA across your workspace

If your admin has enforced 2FA across your workspace, you’ll be asked to complete the setup the next time you log in. You won’t be able to access your account until setup is complete.

If you're a user:

• Follow the same steps as above when prompted during login.

If you're an admin:

1. Go to Account Settings → Security
2. Enable Require Two-Factor Authentication for all users
3. All team members will be prompted to configure 2FA at their next login
4. You can view which users have completed setup from the Users panel

How to log in using 2FA

Once enabled, you’ll need your authenticator app each time you log in:

1. Enter your email and password
2. When prompted, enter the 6-digit code from your authenticator app
3. Click Continue to access your account
   
   

If you lose access to your device, you can log in using one of your backup codes.

How to turn off 2FA

If permitted:

1. Go to My Profile → Security
2. Click Turn off Two-Factor Authentication
3. Enter your current 2FA code to confirm
4. 2FA will be disabled for your account

What’s next?

Don’t wait — enable 2FA today to keep your account secure.

→ Go to My Profile Settings