Journalists often change their major outlets and sometimes their contact details become outdated - some of them permanently change occupations or just retire. If you come across a contact, that you believe may be not up to date, you can report it directly in the Media Database:
- Click on a journalist name or the Details button to open the contact card,
- Click the Ask for an update button located below their name
- Specify the reason why you believe this contact should be updated
From the list of reasons, you can select:
- their name or last name is different,
- they work for a different outlet,
- their email is incorrect,
- they’ve changed their job role,
- or other.
After selecting the reason, you can additionally provide us with the new, correct property or more information and then click "Submit".
We evaluate user feedback daily to keep the database updated and ready to use, but certain updates can take up to a few weeks. You will be notified via email once the contact you requested to be updated has been successfully updated.
If you have any questions related to updating requests, don't hesitate to contact us via chat.