Journalists often change their major outlets and sometimes their contact details become outdated - some of them permanently change occupations or just retire. If you come across a contact, that you believe may be not up to date, you can report it directly in the Media Database:
- Click on a journalist name or the Details button to open the contact card,
- Click the Report button located below the contact card
- Specify the reason why you believe this contact should be updated
From the list of reasons, you can select: Job changed, Outlet closed, Retirement, or Maternity leave. Choose Other if you have observed that the media contact is not accepting your messages (email messages bounce back).
We evaluate user feedback daily to keep the database updated and ready to use, but certain updates can take up to a few weeks. If you have any questions related to updating requests, don't hesitate to contact us via chat.