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How export limits are counted

If you have any Media Discovery package in your subscription plan, you can export contacts found in our database to an external file. Monthly or annual export limits renew at the beginning of each subscription period. The export log can be found under the Export button located over the database in Audience. This is where you can control current and past export usage:

The Export Size column tells you how many contacts were included in the external file. Numbers in the Limit Usage column identify how many Media Discovery contacts were exported in a given operation, decreasing your monthly quota. 

Limit Usage

Every time you export media lists that contain Media Discovery contacts, you can choose to include them in the file and - consequently - use export limits you are entitled to. 


If you export a Media Discovery contact that was already exported from Prowly in the same subscription period, it does not decrease your monthly or yearly export limits. On the other hand, if you import contact from Media Discovery back to Prowly, it will be counted in the contacts limit

Exporting Media Discovery contacts during trial is also possible, but naturally, in the external file, you won't see crucial contact details, like an email address or phone number. They are available after moving to a paid plan.