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      What are user roles

      User roles allow you to specify the access rights and restrictions of individual users to specific parts of your account. The available user roles are:

      • Owner - you can use Prowly to the fullest which also includes the ability to transfer the account ownership to another user.
      • Admin - you can do anything Owner can do - including billing and user management - except for being able to transfer the account ownership. 
      • Publisher - as a Publisher you won't have access to any billing-related information, user management and also the Media Database. You also won't be able to remove contacts nor emails. In addition, Publishers won't be able to export contacts.
      • Writer - this role is designed for content creators. A Writer can create and update press releases and also see sent emails. It won't be able to send any or see your contacts. Writers cannot remove anything from the account.
      • Viewer - as a Viewer you get read-only access to emails and press releases.

      The Essential plan includes only two roles: Owner and Admin. All of the above are included in the Professional plan.

      Media Monitoring

      Currently, the new Media Monitoring tool doesn't utilise user roles. It means any user of your account (regardless of the role) will have full, unrestricted access to Media Monitoring. 

      PR Reports

      This feature uses an alternative permission system. By default, all Prowly users with roles owner and admin can view and manage brands and reports. If a brand under PR reports is private, all other users (roles other than owner and admin) will not see the brand and will need to be invited to be able to view and/or manage. If a brand is not private, all Prowly users will be able to view and edit. Read more about roles for PR reporting in this article.

      Detailed differences between user roles

      See the below table to check the differences between user roles in detail:

      Area 

       Action

      Owner

      Admin

      Publisher

      Writer

      Viewer

      My Contacts

      view

      ✅

      ✅

      ✅

       

       

      My Contacts

      create

      ✅

      ✅

      ✅

       

       

      My Contacts

      remove

      ✅

      ✅

       

       

       

      My Contacts

      update

      ✅

      ✅

      ✅

       

       

      My Contacts

      import

      ✅

      ✅

      ✅

       

       

      My Contacts

      export

      ✅

      ✅

       

       

       

      Media Database

      view

      ✅

      ✅

       

       

       

      Newsroom dashboard

      view

      ✅

      ✅

      ✅

      ✅

      ✅

      Newsroom

      view

      ✅

      ✅

      ✅

      ✅

      ✅

      Newsroom

      create

      ✅

      ✅

      ✅

      ✅

       

      Newsroom

      update

      ✅

      ✅

      ✅

      ✅

       

      Newsroom

      remove

      ✅

      ✅

       

       

       

      Press Release

      view

      ✅

      ✅

      ✅

      ✅

      ✅

      Press Release

      config

      ✅

      ✅

      ✅

      ✅

       

      Press Release

      editor

      ✅

      ✅

      ✅

      ✅

       

      Press Release

      create

      ✅

      ✅

      ✅

      ✅

       

      Press Release

      update/ update status

      ✅

      ✅

      ✅

      just the draft

       

      Press Release

      remove

      ✅

      ✅

      ✅

       

       

      Press Release

      pitch

      ✅

      ✅

       

       

       

      Email campaigns

      view

      ✅

      ✅

      ✅

      ✅

      ✅

      Email campaigns

      create

      ✅

      ✅

      ✅

       

       

      Email campaigns

      update

      ✅

      ✅

      ✅

       

       

      Email campaigns

      remove

      ✅

      ✅

       

       

       

      Mailings

      view

      ✅

      ✅

      ✅

      ✅

      ✅

      Mailings

      create

      ✅

      ✅

      ✅

       

       

      Mailings

      update

      ✅

      ✅

      ✅

       

       

      Mailings

      remove

      ✅

      ✅

       

       

       

       Account

      change plan

      ✅

      ✅

       

       

       

       Account

      edit data

      ✅

      ✅

       

       

       

       Account

      change owner

      ✅

       

       

       

       

       Account

      invite

      ✅

      ✅

       

       

       

       Account

      change users roles

      ✅

      ✅

       

       

       

       Account

      remove users

      ✅

      ✅

       

       

       

       Account

      billing
      payments

      ✅

      ✅